Thursday, October 13, 2016

Understanding and Compassion from an Unexpected Place

I had a remarkable experience at the podiatrist office yesterday. Making it to the appointment was an ordeal as I was 5 days into a migraine. With the help of my rescue medication and the cloudy sky I was able to pull myself together enough to make the trip out to her office.

She recommended doing physical therapy for 4 weeks, which prompted a discussion about how frequently she wanted me going each week. I explained to her that I've had a migraine since Friday and how that is not unusual for me. I wanted her to understand how challenging it would be for me to go more than once a week for 4 weeks because my head is unpredictable and I can't treat more than 9 days a month.

She immediately understood. And I'm not just talking about keeping the PT frequency down to once a week, which she did do. She also lowered her voice and turned out the light in the exam room. A nurse walking by popped in to ask if I was okay, since I was sitting in the dark, and when she heard I had a migraine she brought me some water and quietly offered me an ice pack.

I was blown away by the understanding, the compassion and the kindness I was shown. I've never seen anything like it before at a doctor's office - and this wasn't even a neurologist or headache clinic. I was there for my foot pain. Remarkable!

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