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Wednesday, December 8, 2010

Ode to Dr Garza

I got the most touching phone call on Monday. I had taken my mom to PT and walked next door to the coffee shop Dunn Bros. where I warmed myself by a fire with some hot tea. I sat thinking about about situation. My insurance company said they would not cover botox despite the FDA approval for chronic migraines and it sparked more fears about the future of my coverage. I depend so heavily on my insurance company that the mere thought of losing it is unbearable. As I sat in a calm worry my phone rang.

It was the Mayo neuro. He got my message about the no from my insurance company and he was mad. We had a short conversation about what happened when I called and then he announced that he had some time right now and he would like to call them and "see if I can find a human being."

I wanted to cry.

I never felt like I had a true ally in a doctor before. I never felt like my doctor was so invested and dedicated to my health.

He called me later that afternoon to report that despite spending a 1/2 hour (!) on the phone with my insurance company he was not able to talk sense into them. He spent a 1/2 hour of his time advocating for me. Ladies and gentlemen, presenting my new favorite person - Dr Garza! *cheers and applause* I don't even care that botox is still a no. He says there is still plenty we can do.

I have my follow up with him this afternoon - during which time I will do everything I can to see if he will manage my care from a distance. Wish me luck.

6 comments:

  1. WooHoo for Dr. Garza!!!!!

    Hoping you find an acceptable alternative that WORKS!

    Botox is amazingly expensive so I know why insurance companies don't want to cover it. It's not like you want it for wrinkle removal tho!

    My brother-in-law has been receiving injections for post stroke spasticity and the charge for botox is $7000 per visit.

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  2. I'm sorry that your insurance still refuses to pay for botox, but I'm so thrilled for you that you have such a caring doctor! I truly hope that you two can find something to help you. Blessings, dear one.

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  3. that is great he took the time to really advocate to you! What a wonderful thing. I do hope that he is able to help you with your headaches.

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  4. I am absolutely thrilled for you! What a great guy this new neuro is. I hope he will treat you from a distance. It sounds like he may have the best treatment options for you, and he knows your insurance company is asinine. I think he would work with you. That is such good news. I can't wait for your update! Good Luck! Hugs!

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  5. I'm sorry about the botox, but sooooo happy about Dr. Garza.

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  6. Thanks ladies! I can't tell you how much your support means to me.

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